Domain 6Team Deployment, Security & Enterprise Readiness
ROI Measurement
TL;DR
The practice of quantifying Cowork's business value through documented time reduction, productivity gains, and cost-benefit analysis.
Definition
The practice of quantifying Cowork's business value through documented time reduction, productivity gains, and cost-benefit analysis. Credible case studies include Novo Nordisk (10+ weeks to 10 minutes), Cox Automotive (doubled lead follow-ups), and IBM (45% developer productivity increase). Your business case needs your own measured outcomes, not projections.
Exam Context
Questions test whether you can build a defensible business case. The correct approach always involves honest disclosure of the audit gap alongside productivity metrics.